“To say QDOS Networks have been a breath of fresh air is a gross understatement.”

When Advanced Insurance Centres Limited decided to change their telephone provider, they didn’t realise it would be so easy, or make such a difference.

The Ilford based insurance provider had suffered headache after headache from their telecoms supplier. Their system was maintained by the same company for five years and though the service received was often poor, they thought seeking an alternative company would be much more difficult - so they battled on.

Finally, unwilling to put up with the dreadful levels of customer service any longer Director Robert D. Marshall decided to upgrade the whole telephone system, choosing a company that could supply, install and maintain the system.

Following numerous consultations with different companies Robert selected regionally located QDOS Networks. He said: “After our previous experience the main thing we were looking for was efficiency.QDOS Networks were always the first to respond to an enquiry which gave us confidence from the outset.”

Robert said of his decision:“The change couldn't have been easier.To say QDOS Networks have been a breath of fresh air is a gross understatement.Their professionalism and service, the way they fully informed us, always turned up on time and have been there responding to our calls in short timescales has been breath taking.”

QDOS Networks have installed and now maintain a fully featured Avaya IP Office telephone solution.They also provide an inexpensive fixed line call charges and fixed line rental package backed up by prompt, accurate and detailed management information and monthly billing.

Speaking about the service they have received Robert said: “QDOS Networks clearly know what the customer wants and are very price competitive.We would whole heartedly recommend them to anyone thinking of changing service providers."