A specialist operator of internationally renowned hotel brands, Kew Green Hotels rely on voice and data supplier QDOS Networks to route traffic across their 17 hotels spread across England.

Responsible for all aspects of the hotel’s operation, from recruitment and staff training to yield management and revenue maximisation, Kew Green Hotels have a rapidly growing portfolio including the internationally renowned brands Courtyard by Marriott, Express by Holiday Inn and Days Hotel.They have been working with QDOS Networks for four years.

Jamie Lamb, Kew Green Hotels Finance Director, said: “We chose QDOS Networks based on the recommendation of another hotel chain.We were impressed with their experience of supplying, installing and maintaining systems specifically for hotels and were confident that they could cater exactly for our needs.”

QDOS Networks provide a total telecoms solution to the company with competitive call rates, full customer support, combined billing and Tier 1 network connection.They also offer 24/7 support on their ISDN and analogue lines with a dedicated customer care team providing prompt, proactive and professional service and support.

For Jamie a key element has been saving money whilst ensuring a high level of service.He said: “QDOS Networks have saved us an average of 30% over our previous supplier and as these call rates are reviewed on a quarterly basis we’re confident that we’re always getting the best deal – the best service for the least cost.”

QDOS Networks are working collaboratively with Kew Green Hotels on a number of new projects including supplying and installing wireless internet connection and new lines in the new Holiday Inn, Carrow Road, Norwich which is due to open in late 2006.

Jamie said: “QDOS Networks are passionate about what they do, they clearly know what they’re talking about but perhaps most important of all on a day-to-day basis, they’re easy to get on with.”