A business built on successful telephone communications, intelligent telemarketing company Blue Donkey looks to QDOS Networks to provide an exceptional level of service at a fair price.

Blue Donkey use intelligent, business to business telemarketing techniques specifically designed to meet the needs of each individual client. Entirely unscripted, Blue Donkey generate sales appointments and new business leads for their client companies by gently weaving questions into a two-way dialogue process designed to uncover sales opportunities.

Relying heavily on their telephone connection and service, Blue Donkey Managing Director Sureya Landini considered a number of suppliers before deciding on QDOS Networks to provide outbound fixed charged lines.

She said of the service: “QDOS Networks share Blue Donkey’s strong customer service principles. We had experienced significant problems with our previous supplier and QDOS took the time to analyse exactly what we needed from a telecoms provider before issuing the proposed telecoms solution.”

Blue Donkey were delighted with the level of service received, in addition to lower call charges, and approached QDOS Networks to handle another of their voice and data requirements – their Blackberry connection. Blue Donkey has built their success on a commitment to deliver return on investment to clients, and really understand the importance of dealing with sales leads swiftly and effectively. 

QDOS Networks took over Blue Donkey’s Blackberry account from an alternative supplier and their account was seamlessly upgraded with newer models to ensure Blue Donkey have the latest technology available to them.

Sureya said, “We’ve been using Blackberry’s for a number of years and saw what an improvement they made to staff productivity when out of the office. It made sense for QDOS Networks to take over as our Blackberry supplier as it simplified our accounts and we were far more confident that they would deal with a problem urgently, if one ever came up.”